Accessibility statement

1. Our commitment

We work toward accessible structure, readable contrast, keyboard navigation, meaningful headings, and descriptive alternatives for informative images. Accessibility is an ongoing practice rather than a claim of perfection.

Our working reference is the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA, which we use as a goal for design and editing and not as a claim of full conformance. Text colours are chosen to give strong contrast on the cream and green palette, and body text is set at a comfortable size with generous line spacing. Pages are checked on common phone and desktop screens and in several browsers. Accessibility questions are treated as editorial matters and are reviewed by the same team that publishes the pages.

• (a) Reference: WCAG 2.1 level AA as a target.
• (b) Review: at publication and during periodic updates.
• (c) Owner: the editorial desk in Kebayoran Baru.

2. Content structure

Pages use headings, lists, tables, labels, and landmarks to support different reading technologies. We try to keep sentences clear and avoid relying on colour alone to communicate meaning.

Each page has one main heading, followed by section headings in a logical order, which helps screen reader users move between parts of an article. Tables carry header cells so that a reader can understand a row without seeing the whole table. Form fields have visible labels and, where an error appears, the message names the field concerned. Links use descriptive text such as “Read the sleep guide” rather than a bare “click here”. A skip link near the top of the page lets keyboard users go directly to the main content.

• (a) Landmarks: header, navigation, main content and footer.
• (b) Headings: ordered and not skipped for styling.
• (c) Links: descriptive and distinguishable from surrounding text.

3. Images

Informative images include descriptive alternative text. Decorative visuals are limited. If an image is difficult to understand, the surrounding copy should provide the relevant editorial context.

Alternative text describes what is shown, such as a bowl of vegetables on a table or a person walking along a path, in a sentence short enough to be read comfortably. Images that carry no meaning are marked so that assistive technology can skip them. Photographs do not contain essential text, so nothing important is lost when images fail to load on a slow mobile connection. Readers who find a description unclear can write to [email protected] with the page address, and we aim to improve it within 14 days.

• (a) Informative images: descriptive alternative text.
• (b) Decorative images: empty alternative text.
• (c) Text inside images: avoided.

4. Keyboard use

Links, buttons, details controls, and forms are intended to work without a mouse. Focus visibility and logical order are reviewed during updates.

The Tab key moves forward through links and controls, Shift and Tab move back, and Enter or Space activates buttons. The mobile menu button can be opened and closed from the keyboard, and the cookie banner buttons can be reached without a mouse. Focus outlines are visible and are not removed for visual reasons. When a menu or banner opens, focus stays within a logical order so that a reader does not lose their place.

• (a) Tab and Shift+Tab: move between controls.
• (b) Enter and Space: activate buttons and expandable questions.
• (c) Focus: always visible.

5. Motion

Placid avoids unnecessary animation and does not require motion to read content. Browser preferences and assistive technology settings may affect presentation.

No page relies on flashing content, autoplaying audio or video, or motion that cannot be avoided. Transitions are brief and decorative, for instance a gentle colour change on a button. Visitors whose device is set to reduce motion should see little or no animation, and readers can also enable reading modes in their browser. Zooming the page to 200 percent is supported without loss of content on a typical screen.

• (a) No flashing content.
• (b) Brief transitions only.
• (c) Zoom to 200 percent supported.

6. Language

The primary publication language is English. Plain explanations and consistent labels support readers who use translation tools or read at a different pace.

The page language is declared as English so that screen readers choose a suitable voice. Many readers in Indonesia use Bahasa Indonesia as a first language, and plain wording is chosen with that in mind: short sentences, defined terms and few idioms. Technical words are explained when first used, and the glossary on the home page collects common terms. Browser translation tools work with the text because it is real text and not part of an image.

• (a) Declared language: English.
• (b) Terms explained at first use.
• (c) Text remains selectable and translatable.

7. Documents

We prefer accessible HTML for editorial material. If a downloadable document is added, we will assess headings, reading order, text alternatives, and keyboard access before publication.

If a PDF or similar file is added, it would be tagged, would have a document title and a reading order, and would be offered with an HTML alternative whenever practical. Readers who need a different format, such as large print or a plain text version of an article, can ask the desk. We aim to answer such a request within 5 working days and to supply the material within 14 days where it is feasible. No fee is charged for an accessible alternative to a page on the site.

• (a) Formats on request: plain text and large print.
• (b) Reply target: 5 working days.
• (c) Fee: none.

8. Known limits

Third-party services, browser differences, older content, and generated replacements for image assets may not provide the same experience. We prioritise corrections when a barrier is reported.

9. Feedback

Report a barrier to [email protected] with the page address, what you were trying to do, and your preferred reply method. We aim to acknowledge messages within 10 business days.

10. Alternative contact

You may call +62 813 7755 3399 or write to Jl. Cendrawasih No. 88, RT.003/RW.007, Kebayoran Baru, South Jakarta, Jakarta 12120, Indonesia.

11. Review cycle

We review this statement every 12 months and after substantial design changes. The current review date is October 1, 2026.

12. Change log

The October 2026 edition clarifies image alternatives, keyboard expectations, feedback timing, and third-party limitations. Future changes will be dated near the top.

Further detail on feedback, response times and revisions

• (a) Feedback: to report a barrier, email [email protected] or call +62 813 7755 3399, giving the page address, the device and browser, and any assistive technology used. Letters can be sent to Jl. Cendrawasih No. 88, RT.003/RW.007, Kebayoran Baru, South Jakarta, Jakarta 12120, Indonesia.
• (b) Response times: we acknowledge a report within 3 working days and aim to provide a fix or a workaround within 30 days, explaining the reason if a change takes longer.
• (c) Escalation: a reader who is not satisfied can ask for the report to be reviewed by the editor in charge, who replies in writing.
• (d) Testing: the team reviews key pages with a keyboard and a screen reader at least once every 6 months and after major layout changes.
• (e) Revision log: October 1, 2026 – current edition published, with the reference standard, feedback process and response targets set out as above.

Further detail on accessibility practice

This note adds practical detail to the sections above and does not replace them. Placid reviews pages against WCAG 2.1 level AA as a target and records known gaps instead of hiding them. Reviews combine keyboard-only navigation, zoom to 200 percent, a screen reader test on a phone and a desktop, and a check of contrast on the cream and green palette.

• (a) Keyboard: every link, button, menu and form control can be reached and used without a mouse, with a visible focus outline.
• (b) Images: informative photos carry a descriptive text alternative, and decorative images are given an empty alternative.
• (c) Text: body text can be enlarged in the browser without loss of content, and line length stays comfortable.
• (d) Motion: the site avoids auto-playing media and large animated effects.

Known limitations include older articles whose tables may have simpler header markup than newer ones, and external websites that Placid links to but does not control. These are listed for review at each periodic update, and the editorial desk aims to correct each one within 90 days of identifying it. Readers who use translation tools should check that medical terms keep their meaning.

A reader who meets a barrier can write to [email protected], call +62 813 7755 3399, or post a letter to Jl. Cendrawasih No. 88, RT.003/RW.007, Kebayoran Baru, South Jakarta, Jakarta 12120, Indonesia. Please include the page address, the device or assistive technology used and a short description of the problem. Placid acknowledges the message within 3 working days, offers an alternative format of the content where possible, and gives a full reply within about 30 days. Indonesia has rules on the rights of persons with disabilities, including Law No. 8 of 2016, which this statement respects.

• (a) October 1, 2026: testing methods, known limitations and reporting steps expanded.